--- title: "Privacy Policy | Picture Perfect Video" url: https://pictureperfectvideo.com/privacy description: "Privacy policy for Picture Perfect Video: what we collect, the third-party services we use, cookies, and your rights." updated: 2026-10-05 business: Picture Perfect Video LLC phone: 945-212-2522 email: info@pictureperfectvideo.com --- Privacy Policy # How we handle your information. Last updated: 1 October 2026 · Effective immediately · Replaces the version dated 30 September 2026 Picture Perfect Video ("we," "us," "our") is a video production and photography studio operating in Las Vegas, Nevada; Dallas-Fort Worth, Texas; and Los Angeles, California. This policy explains what information we collect through pictureperfectvideo.com, why we collect it, who we share it with, and what control you have over it. We have written this in plain language on purpose. If anything here is unclear, email [info@pictureperfectvideo.com](mailto:info@pictureperfectvideo.com) and we will explain it. 1. Information we collect 2. The Instant Reel tool (your files never leave your device) 3. The client portal 4. Third-party services we use 5. Cookies and tracking 6. How we use your information 7. Who we share it with 8. Footage, photographs, and your likeness 9. How long we keep it 10. Your rights and choices 11. Security 12. Children's privacy 13. Changes to this policy 14. Contact us ## 1\. Information we collect ### Information you give us directly * Contact and enquiry forms. Your name, company, email address, phone number if you provide one, and whatever project details you write. Your message is delivered to our business email (Google Workspace), and a backup copy is kept on our web server so no enquiry is lost. * Booking a call. If you schedule through our booking link, Google Calendar collects your name, email, and meeting details on our behalf. * Email and phone. Anything you send us directly, including attachments and project briefs. * Client portal. If you are an existing client, the account name you use to sign in. See section 3. * Games. If you play RUN & GUN and enter a player name, that name and your scores are stored by our game server and can appear on public leaderboards. Please use a nickname, not your real name. * Website chat. If you use the chat button, the name, phone number and message you enter are sent to our customer system (Vidlead) so we can reply to you by text, call or email. ### Information collected automatically * Analytics data. Google Analytics records pages viewed, approximate location derived from IP address, device and browser type, referring website, and interactions such as which buttons are clicked. * Server and security logs. Our host, Hostinger, records IP addresses, request times, and user agents for security, abuse prevention, and performance monitoring. We do not collect payment card details through this website. Invoicing and payment happen separately, outside this site. ## 2\. The Instant Reel tool Our free [Instant Reel maker](https://pictureperfectvideo.com/instant-reel) works differently from most online video tools, and the difference matters for your privacy. * Your videos and photos are never uploaded. All processing, reading your clips, selecting moments, rendering the finished reel, happens inside your own web browser, on your own device. Your files are never transmitted to us or to any server. * We never see, store, or have access to your footage. Not temporarily, not in cache, not at all. * The finished reel is saved directly to your device when you press download. * If you enable the optional captions feature, your browser downloads a speech-recognition model file from a public code delivery network (jsDelivr and Hugging Face). That request tells those services that a file was requested from your IP address. Your audio and video are not sent to them, the model runs locally once downloaded. * We do record anonymous usage events through Google Analytics, such as that a reel was generated, its length, and the music style chosen. These contain no personal data and no content from your files. ## 3\. The client portal Existing clients can sign in at [pictureperfectvideo.com/clients](https://pictureperfectvideo.com/clients) to view project status. * Sign-in uses your account name. We do not require you to create a personal user account, and we do not collect a personal email address for portal access. * When you sign in, a temporary session token is stored in your browser's session storage. It is deleted when you close the tab. * The project information shown is drawn from our internal project management system and covers only your own projects. * Portal access details are shared with you directly by us. Please do not share them outside your organisation. ## 4\. Third-party services we use These services may receive data about your visit. Each has its own privacy policy governing what it does with that data. Service| Purpose| What it may receive ---|---|--- Google Analytics| Website analytics| Pages viewed, device, approximate location, interactions Hostinger| Website hosting and form processing| IP address, request logs, form submissions Google Workspace| Business email and call booking (Google Calendar)| Form submissions, emails you send us, name, email and meeting details when you book Vidlead Studio (built on HighLevel / LeadConnector)| Website chat, customer records, and text and email follow up| Chat messages, contact details and project notes for people who contact us or become clients Netlify| Backup form processing| Form submissions, only if our main form system is unavailable Higgsfield| Hosting for our game leaderboards and client portal| Player names and scores; client portal sign in details Google Fonts| Typography| IP address when fonts load Behold| Instagram feed on our Community page| Standard request data on that page only jsDelivr / Hugging Face| Caption model for the Instant Reel tool| IP address, only if you enable captions We do not sell your personal information, and we do not share it with advertising networks or data brokers. ## 5\. Cookies and tracking This site uses a small number of cookies and similar technologies: * Analytics cookies set by Google Analytics, which help us understand which pages are useful and where visitors come from. * Session storage used by the client portal to keep you signed in during a visit, and by the Instant Reel tool to remember your settings. Both are cleared when you close the tab. We do not use advertising cookies, retargeting pixels, or cross-site tracking. ### How to opt out * Install the [Google Analytics opt-out browser add-on](https://tools.google.com/dlpage/gaoptout). * Block or delete cookies through your browser settings. * Use your browser's private or incognito mode. ## 6\. How we use your information * To respond to your enquiry and discuss a potential project. * To prepare quotes, contracts, and schedules, and to deliver work you have commissioned. * To keep in touch about a project already underway. * To understand which parts of our website are useful, so we can improve them. * To keep the site secure and prevent abuse. * To meet our legal, tax, and accounting obligations. We only email people who have contacted us or who are clients, about their enquiry or project, plus occasional updates that you can unsubscribe from in one click. We never add people who simply visited the site to a mailing list. ### Text messages If you give us your mobile number and agree to receive texts, for example in our website chat, we may text or call you about your enquiry, bookings and projects, and send occasional promotional messages, possibly using automated means. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of hiring us. We do not sell, rent or share your mobile number or your text messaging consent with third parties or affiliates for their marketing purposes. ## 7\. Who we share it with We share personal information only in these situations: * Service providers listed in section 4, who process data on our behalf in order to run the website and our business. * Crew and subcontractors working on your project, and only the details they need to do the work, such as a venue address or an on-site contact. * Professional advisers such as our accountant, where necessary. * Legal requirements, if we are compelled by valid legal process, or where disclosure is necessary to protect our rights or someone's safety. * A business transfer, if the studio is ever sold or merged, in which case your information would transfer with it. ## 8\. Footage, photographs, and your likeness This is separate from website data, and it matters given what we do. * Client footage is confidential. We do not publish, license, or share footage from a client project without permission, subject to the portfolio terms in our production agreement. * If you appear in something we filmed at an event or venue and would prefer not to, contact us and we will remove you from material we control wherever it is reasonably possible. * Talent and model releases are handled per project in the relevant production agreement, not by this policy. * Portfolio use. Where our agreement permits, we may show work in our portfolio, on social media, and in proposals. Any client can ask us to withdraw specific material. ## 9\. How long we keep it * Enquiries that do not become projects: up to two years, then deleted. * Client records, contracts, and invoices: seven years, as required for business and tax records. * Project footage and photographs: retained as archive unless you ask us to delete it, subject to our production agreement. * Analytics data: retained according to Google Analytics settings, currently 14 months. * Server logs: a short period set by our host for security purposes. ## 10\. Your rights and choices Whatever jurisdiction you are in, you can ask us to: * Tell you what personal information we hold about you. * Provide a copy of it. * Correct anything inaccurate. * Delete it, where we are not required to keep it. * Stop contacting you. Email [info@pictureperfectvideo.com](mailto:info@pictureperfectvideo.com) and we will respond within 30 days. We will not charge you, and we will not treat you differently for asking. ### California residents If you live in California, the CCPA and CPRA give you the rights above plus the right to know what categories of personal information we collect and the right to opt out of "sale" or "sharing" of personal information. We do not sell or share personal information as those laws define it. You may also designate an authorised agent to make a request for you. ### Nevada residents We do not sell covered information as defined in Nevada law (NRS 603A). You can still send us a request to opt out of any future sale by emailing [info@pictureperfectvideo.com](mailto:info@pictureperfectvideo.com) with the subject "Nevada opt out". We will respond within 60 days. You can review or correct the information we hold about you using the rights described above, and we will post any changes to this policy on this page with a new "last updated" date. ### Other states and countries Residents of states with comparable privacy laws, including Texas, Nevada, Colorado, Connecticut, and Virginia, have similar rights and can exercise them the same way. If you are in the UK or the European Economic Area, you may also have the right to object to processing, to restrict it, to data portability, and to lodge a complaint with your local supervisory authority. We are a small studio based in the United States and we do not target our services to the EEA or UK. ## 11\. Security The site is served over HTTPS, and we apply security headers including a content security policy. Client project footage is stored on access-controlled cloud storage. We limit access to client information to people who need it to do the work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach ever affected your personal information, we would notify you and any required authority as the law requires. ## 12\. Children's privacy This website is intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it. Where children appear in event or venue footage we film, we handle consent through the client and venue, not through this site. ## 13\. Changes to this policy We will update this page when our practices change, and we will always update the "last updated" date at the top. Material changes will be noted at the top of the page. Please check back occasionally. ## 14\. Contact us Picture Perfect Video LLC 2230 Ramsgate Dr, Henderson, NV 89074 Serving Las Vegas, Dallas-Fort Worth, and Los Angeles Email: [info@pictureperfectvideo.com](mailto:info@pictureperfectvideo.com) Phone: [945.212.2522](tel:+19452122522) See also our [Terms of Service](https://pictureperfectvideo.com/terms) and [AI & Image Disclaimer](https://pictureperfectvideo.com/disclaimer). This policy describes our actual practices in plain language, but it is not legal advice and we are not lawyers. If your organisation has specific compliance obligations, or if our practices change in ways that affect regulated data, we recommend having a qualified attorney review this document.